Filing a claim?
We're here to help

Guidance when you need it most

If you've lost a loved one, are dealing with a disability, or need help with long-term care, we understand how overwhelmed you may feel. We are here to help guide you, answer your questions and do everything we can to make the claims process simple and straightforward. Below you'll find information to get started.

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File a claim

Begin the claims process by selecting the type of claim you'd like to make:

Disability Income Insurance

Claims
920-628-6315

Disability Income Insurance FAQs

Long-term Care Insurance

New claims
920-628-3166

Existing claims
920-628-6316

LTC Claim Guide (PDF)

Long-term Care Insurance FAQs

Medicare Supplement Insurance

Members
920-628-6317

Providers
855-249-1283

Long-term Care Insurance FAQs

Don't see what you're looking for? Contact us at 800-847-4836

Claims Process

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Notify us

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Provide documentation

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Claims review

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Payment