Careers Claims
Account Overview
Log in
Log out
Find a Financial Advisor
Careers Claims
Account Overview
Featured
What makes Thrivent unlike any other financial services organization.
We strive to help you achieve financial clarity—the first step to achieving your goals.
Learn more
Log in
Log out
Find a Financial Advisor
Search
line drawing document and pencil

File a claim

Need to file an insurance claim? We’ll make the process as supportive, simple and swift as possible.
Get started
Team

Action Teams

If you want to make an impact in your community but aren't sure where to begin, we're here to help.
Learn more
Illustration of stairs and arrow pointing upward

Contact support

Can’t find what you’re looking for? Need to discuss a complex question? Let us know—we’re happy to help.
Connect with us
Use the search bar above to find information throughout our website. Or choose a topic you want to learn more about.
About us

Contact us

Talk to a real person, request information or connect with us.
We're here for you.
Connect with us
I’m interested in learning more about
*Please select a support option.
Call Us 1-800-847-4836
Who will we contact?

To learn more about the privacy of your information, visit our privacy policy.

What is your contact information?
Form Submission Failure

Unfortunately the form submissions has failed. Please go back and try submitting the form again or come back later and try again.

Illustration of a person trimming a tree shaped like a padlock
Call Us 1-800-847-4836
We’re excited to connect with you!

We'll be in touch soon.

Next Steps

  1. We will review your request and get back to you within 24–48 hours.
  2. We will match you with a financial advisor that meets your needs.
  3. There is no obligation to buy at any time.
Call Us 1-800-847-4836

Other ways to connect

Give us a call
Simple illustrated icon of a person with a headset on
Contact Client Services
Hours: Monday–Friday,
7 a.m. to 6 p.m. CST

Phone: 800-847-4836
Fax: 800-225-2264
Call us
File a claim
Insurance claim icon with a document and dollar sign
We are here to help guide you,
answer your questions and do
everything we can to make the claims process simple and straightforward.
Click below to find information to
get started.
Claims
Locate a
financial
advisor
Simple binocular illustration

Locate a Thrivent advisor near you.
We're ready to provide ongoing,
one-on-one support—no matter where
you are on your financial journey.
Find an advisor
Four guidance team representatives, wearing suits, smiling
Get on-demand financial guidance
Have a question? Need to purchase a contract or make a change to an existing one? The Thrivent Financial Guidance Team can handle that—and more.

Call us at 888-834-7428
Monday–Friday, 8 a.m. to 6 p.m. CST

Get to know us
More

Frequently asked questions

Answers to some of the most commonly asked questions.

View all frequently asked questions
What if I’m locked out of my account or having trouble with two-factor authentication?
If you’re locked out of your account, having trouble with two-factor authentication, or seeing a “login failed” message, please call 800-847-4836 and say "Thrivent.com" when prompted. Hours of operation: Monday–Friday, 7 a.m. to 6 p.m. CST.
Can I change, edit and delete my payment?
Yes, you may edit pending online payments when logged in to  Payment Center.
  1. Select "Payment Activity" for the contract you want to edit.
  2. Choose the "Edit" or "Delete" link.
  3. Make and authorize the changes.
How do I direct Thrivent Choice Dollars®?
See the instructions here. For additional information, contact your financial advisor or call Client Services at  800-847-4836  and state "Thrivent Choice" at the prompt.
How do I view paperless statements online for annuities, insurance, mutual funds or quarterly reviews?
To view statements when logged in to  My Thrivent:
  1. Follow the "View Statements & Documents" link.
  2. Select the statement you want to view under the "Document" column.
  3. Depending on your browser, you can choose to open your statement as a PDF or save it to your computer.
To view statements for Thrivent Mutual Funds accounts opened online, go to  ThriventFunds.com  and log in.
How do I update my personal information and change my address, phone number, email, church or financial profile online?
You may change your personal information online as follows:
  1. Log in to  My Thrivent.
  2. Follow the "Manage my profile" link.
  3. Follow the "Update personal information" link.
  4. Choose the "Edit" link in the field of information you need to change.
  5. Fill in the current information and click "Save."
Please note: Any changes made to mailing address and email on My Thrivent will also update the same information for Thrivent Mutual Funds accounts you opened online at  ThriventFunds.com.

This information is used to contact you with important information and notifications about your Thrivent accounts and is separate from the phone number(s) and email used for login security purposes.
Press & media
If you're a member of the press or media and would like more information about Thrivent, we're happy to connect with you.

Contact media team
Newsroom
Vendor request
Thrivent has established a supplier registration process that must be completed by new suppliers if they desire to be considered for future sourcing activity initiated by Thrivent.

Registration form
3.1