Frequently asked questions
Should I purchase or maintain insurance or annuity products from Thrivent so I can be eligible to direct Choice Dollars® or direct more Choice Dollars®?
No. Thrivent has many unique differences as a fraternal benefit society, including our ability to make a positive impact with clients in their communities and congregations. While Thrivent wants eligible clients to participate in Choice Dollars® to help distribute charitable funds effectively to nonprofit organizations, you should never purchase or retain any insurance or annuity products simply to be able to direct Choice Dollars®. You should only purchase and keep the insurance and annuity products that best meet the financial security needs of you and your family, considering the cost, features and benefits of particular products.
How do I opt out of Thrivent Choice® communications?
To opt out of Thrivent Choice® program communications, simply log in to thrivent.com. Click the drop-down menu by your name and select "Profile and settings." Choose "Communication preferences" and scroll down to "Thrivent Choice® program communications" under "Membership and marketing." Toggle the option to "Opted out," and click "Save" to update your change.
What if I have additional questions about Thrivent Choice®?
Please call one of our Client Care Professionals at 800-847-4836 and say "Thrivent Choice" when prompted.
What is Thrivent's view on outreach funding?
We operate a number of programs to help our clients express their generosity. Our clients hold a broad array of views and beliefs. Therefore, Thrivent does not take positions on or provide funding to organizations or causes whose principal purpose is to influence law, policy, church doctrine or church practice. Thrivent retains total discretion as to whether or how funds are distributed.
While not all organizations or projects are eligible for funding, Thrivent's funding decisions are not intended to diminish the importance of particular organizations or causes. We encourage all Thrivent clients to directly support organizations and causes they care about, regardless of whether they participate through Thrivent's generosity programs.
While not all organizations or projects are eligible for funding, Thrivent's funding decisions are not intended to diminish the importance of particular organizations or causes. We encourage all Thrivent clients to directly support organizations and causes they care about, regardless of whether they participate through Thrivent's generosity programs.
Choice Dollars®
Where can I see the number of Choice Dollars® I have available to direct?
Log in to thrivent.com. Scroll to the "Give" section of the Account Overview page to see available Choice Dollars®.
Why is directing Choice Dollars® considered a “recommendation,” and does it guarantee funding?
When members direct Choice Dollars®, they’re recommending where Thrivent’s charitable grant funding should go—not making a direct spending decision or guaranteeing funding.
Thrivent retains full authority over how its charitable funds are distributed and evaluates all recommendations in accordance with program guidelines. Individual product ownership does not provide ownership of Thrivent’s funds or control over how they are spent.
There is no cost to members to participate in this activity, and the program operates within a set annual budget that Thrivent manages to ensure responsible stewardship.
Thrivent retains full authority over how its charitable funds are distributed and evaluates all recommendations in accordance with program guidelines. Individual product ownership does not provide ownership of Thrivent’s funds or control over how they are spent.
There is no cost to members to participate in this activity, and the program operates within a set annual budget that Thrivent manages to ensure responsible stewardship.
How do I direct Choice Dollars®?
See the instructions here. For additional information, contact your Financial Advisor or call Client Services at 800-847-4836 and state "Thrivent Choice" at the prompt.
Can I split Choice Dollars® between organizations?
Yes. You may direct Choice Dollars® to multiple organizations as long as the organization is enrolled in the Thrivent Choice® program and listed in our catalog. There are more than 50,000 national and local organizations that you can choose from.
What do the statuses of "requested" and "paid" mean on my Activity History page?
"Requested" means that you have directed Choice Dollars® to the listed organization, but the requested grant has not yet been made by Thrivent. "Paid" means the requested grant has been electronically paid to the organization by Thrivent. Unless Thrivent determines that the grant recommended by the client will not be made, the requested grant will be paid electronically to the organization around the 10th of the following month.
When directing Choice Dollars® to organizations or congregations, can I designate the funds be used for a certain purpose/ministry?
Members aren't able to designate funds to a specific purpose or ministry within an organization or congregation. All funds distributed under Thrivent Choice® are exclusively Thrivent's funds, and are never owned by clients or paid on behalf of clients. Thrivent's charitable funds distributed through Thrivent Choice® are not designated for any specific purposes. Thrivent trusts the organizations to use the funds where they are most needed.
Can I write off Choice Dollars® off on my taxes?
No. Choice Dollars® are not part of your income nor are they tax deductible. By directing Choice Dollars®, you are recommending that Thrivent donate an amount of its charitable funds to one or more nonprofit organizations. All funds distributed under the Thrivent Choice® program are exclusively Thrivent's funds, and are never owned by clients or paid on behalf of clients.
Can I change my Choice Dollars® direction?
If your change request is made in the same month that the Choice Dollars direction took place, a change can be made. Contact Client Services at 800-847-4836 and state “Thrivent Choice” at the prompt.
Can I contribute my own money to increase the impact of the Thrivent Choice® program?
Yes—thank you! Choice Dollars® are intended to complement, not replace, personal donations to your preferred organizations. You can easily make an online personal donation to any organization enrolled in the Thrivent Choice® program. And, Thrivent covers the online processing fees for the donation so 100% of what you donate goes to the organization.* Locate your preferred organization in the Thrivent Choice® catalog . Then, click on the “Donate” or "Make a personal donation" button.
What happens to undirected Choice Dollars®?
Members have until December 31 each year to direct Choice Dollars®. If any funds aren’t directed by then, they won’t carry over, as the program resets for the new year. There’s no penalty—just a fresh opportunity to make an impact again next year.
Get support
Still have questions about Thrivent Choice®?
We’ve included the most commonly asked questions and resources but if you didn’t find your answer, we can help.
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