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File a claim

Need to file an insurance claim? We’ll make the process as supportive, simple and swift as possible.
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Need advice?

The best financial guidance should focus on your personal goals and dreams. And that takes a personal connection.
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Contact support

Can’t find what you’re looking for? Need to discuss a complex question? Let us know—we’re happy to help.
Use the search bar above to find information throughout our website. Or choose a topic you want to learn more about.

Online account access requirements

Thrivent Trust Online Access is best accessed using the following system requirements and browsers:

Operating system


  • Microsoft Vista, Microsoft Windows XP Professional, Home Edition or Tablet PC Edition (Service Pack 2 or later).

Not supported:

  • Apple MAC OS, Linux, any Unix or other Operating System.
  • Any Personal Computer version of Microsoft Windows prior to Windows XP Service Pack 2; any server version of Microsoft Windows.



  • Intel Pentium 4 3.0 GHz Processor.
  • 1.24 GB RAM.
  • 110GB Hard Drive.
  • 1 video card supporting screen resolution of 1024 x 768 or higher with 8-bit color (64,000 colors) or better.
  • 1 17” monitor supporting screen, resolution 1024 x 768 or higher with 8-bit color (64,000 colors) or better.


  • Internet Explorer 7.0 (SP2 or later), 8.0, 9.0, and 10.0.
  • Firefox version 3.5 or later.
  • Safari.
  • Google Chrome.
  • Cookies must be enabled.
  • Javascript must be enabled.
  • Pop-ups must be allowed.