Privacy of Your Information
Important Privacy Choices for Consumers
After you read this notice, if you decide that our practices and procedures meet your expectations, there is nothing you need to do. If you do not want data about you shared as outlined, you may tell us your data-sharing choices, as described in this notice. Once you tell us of your choice, we will honor it until you change it.
Security of data about you
We have strict standards of security to safeguard your data. We have physical, electronic and procedural safeguards in place to protect your data. The technology we use to protect your data is reviewed often. Only authorized individuals who are trained to safeguard your data may use data about you. Those who use your data must follow established standards, procedures and laws.
View our Security Policy for additional information.
Having correct data about you permits us to: provide better customer service, increase the efficiency of our operations, and comply with legal and regulatory requirements. The data we collect about you varies by the products, services or benefits you request and may include data:
- We receive from you on applications or other forms, such as name, address, Social Security number, birth date, assets and income.
- We receive from consumer-reporting agencies, such as credit history.
- Obtained from churches or Thrivent Member Networks, such as congregation name and volunteer activities.
- About your transactions and experience with us, such as products or services purchased, your contract values, and payment history.
- From outside sources relating to their relationship with you or that verifies representations made by you. This includes your employment history, other insurance coverage and medical records.
- General in nature, such as email address and demographic data.
Data-sharing practices within our organization
We may share the data we have about you within our family of companies.∗ We only share information about your health as permitted by law. For example, we share your health information to process claims and underwrite your application for insurance.
Sharing your data allows us to:
- Provide you with better customer service.
- Help you make decisions about your products and benefits.
- Inform you of products, services and benefits that may be of interest to you.
Federal law gives you the right to limit some but not all marketing from our affiliates. Federal law also requires us to give you this notice to tell you about your choice to limit marketing from our affiliates.
Sharing data outside our organization
We do not share data about you with other organizations, except as permitted by law. For example, we are permitted to share data about you to:
- Help us underwrite your insurance or open your account.
- Process transactions and administer your claims.
- Organizations that act for us or on our behalf, such as printing and mailing companies.
- Detect fraud and other criminal activity.
- Comply with an inquiry by a government agency or regulator.
- Assist us in providing benefits to you as part of your membership.
We may share data that identifies you (such as name, address, telephone number, age and gender) and your fraternal relationship data (such as Thrivent Member Network number) with organizations that perform marketing services on our behalf, and other financial institutions with which we have joint marketing agreements.
In all states except California, Massachusetts, Minnesota, New Mexico, North Dakota and Vermont, we also may share data that identifies you, as described above, with nonprofit Christian organizations, such as churches and schools. In California, Massachusetts, Minnesota, New Mexico, North Dakota and Vermont, we will not share data about you with nonprofit Christian organizations.
Accuracy of your data
Our goal is to keep your data accurate and up-to-date. You may request access to and correction of your data by writing to us at the following address:
4321 N. Ballard Rd.
Appleton, WI 54919-0001
Our treatment of data about former customers
If you no longer have products or services with us, we will not share your data with other organizations, other than as permitted by law. We may still share data about you within our family of companies.∗
Restrict information-sharing with others
You may tell us not to share data about you by writing us at Thrivent Financial 4321 N. Ballard Rd. Appleton, WI 54919-0001 or by calling us toll-free at 800-847-4836. We are available to answer calls between the hours of 7 a.m. and 6 p.m., Central time Monday – Friday. You may also visit our online Preference Center within the Manage My Profile section of MyThrivent on Thrivent.com. Click the Communication Choices tab and select No to restrict our information-sharing practices. You may:
- Request that we remove your name from some or all of our internal marketing lists. You should know that our regular service mailings may still contain marketing materials.
- Tell us not to share data about you within our family of companies.∗ However, we may still share your name, address and telephone number; your Social Security number (for tax-reporting and identification purposes); the existence of your products, services or benefits; and data about you as needed by our fraternal operations, including branches.
- Direct us not to share data about you with other financial institutions with which we have joint marketing agreements.
- Tell us not to share data about you with nonprofit Christian organizations. If California, Massachusetts, Minnesota, North Dakota, New Mexico or Vermont is your primary home, we will not share data about you with nonprofit Christian organizations.
It may take six to eight weeks to make your choice(s) fully effective. If you are a joint-contract owner or a joint-account holder, you may receive this notice on behalf of all joint owners. As a joint-contract owner or joint-account holder, you may choose one or more of the listed options that apply in your home state on behalf of all joint owners or only on your own behalf.
Other privacy-related notices
- Our Privacy of Information About Your Health notice describes the ways in which Thrivent Financial may use and disclose information about your health.
- Our Notice of Insurance Information Practices provides a more detailed explanation of the use of your information in our insurance operations.
To request a paper copy of this notice, or any of the above notices, you can write to us at the following address:
4321 N. Ballard Rd.
Appleton, WI 54919-0001
∗ Information about you may be shared between Thrivent Financial and the following selected affiliates:
- Thrivent Trust Company
- Thrivent Investment Management Inc.
- Thrivent Life Insurance Company
- Thrivent Financial Investor Services Inc.
- Thrivent Insurance Agency Inc.
- Thrivent Asset Management, LLC
- Thrivent Mutual Funds
- Thrivent Series Fund, Inc.
- Thrivent Core Funds
- Thrivent Cash Management Trust
- Thrivent Distributors, LLC
- cuLearn, LLC
- Thrivent Education Funding, LLC
- Thrivent Education Finance Group, LLC
- North Meadows Investment Ltd.