Enter a search term.
line drawing document and pencil

File a claim

Need to file an insurance claim? We’ll make the process as supportive, simple and swift as possible.

Action Teams

If you want to make an impact in your community but aren't sure where to begin, we're here to help.
Illustration of stairs and arrow pointing upward

Contact support

Can’t find what you’re looking for? Need to discuss a complex question? Let us know—we’re happy to help.
Use the search bar above to find information throughout our website. Or choose a topic you want to learn more about.

Client complaints

Written client complaints are handled through the Client Relations area at the corporate office. If you have a complaint that you have been unable to resolve, please complete our Client Complaint form (PDF) and return it to Client Relations.

If normal complaint-handling activities do not resolve the complaint, in lieu of litigation, clients are required (with some exceptions) to seek resolution of their disputes through the Member Dispute Resolution Program (PDF).