Enter a search term.
line drawing document and pencil

File a claim

Need to file an insurance claim? We’ll make the process as supportive, simple and swift as possible.

Action Teams

If you want to make an impact in your community but aren't sure where to begin, we're here to help.
Illustration of stairs and arrow pointing upward

Contact support

Can’t find what you’re looking for? Need to discuss a complex question? Let us know—we’re happy to help.
Use the search bar above to find information throughout our website. Or choose a topic you want to learn more about.

What's new at Thrivent: Spring 2022 edition

Homepage of refreshed website

New makes debut

If you haven’t visited recently, it’s time to check out the enhanced digital experience that awaits you. The newly redesigned site provides easier access to the information users like you have told us they are looking for.

Features include:

• A self-directed “Your needs” pathway to help you explore solutions to your life goals and unique situations.

• A traditional “Our solutions” menu that provides the product information you seek.

• A new “Insights & guidance” section that showcases timely articles, tools and Thrivent Magazine features to help you achieve financial clarity.

• Simplified access to your benefits and financial advisor. Note that your experience behind the “Log in” has not changed.

The new navigation gives you different avenues to find the information you are looking for. Whether you take a do-it-yourself approach to finding financial solutions that will work best for you, or you want it presented to you, this navigation makes it easy to find the answers you need to make informed financial decisions.

“These enhancements enable our organization, which has been in business for more than 100 years, to deliver the improved digital experience you want, while allowing us to quickly adapt to your changing needs,” says Jessica Schmidt, director, Digital Marketing, at Thrivent.

You’ll continue to see enhancements to as you return, powered by your feedback. More opportunities, articles and activities will make it a personalized experience for you.

gold line

National board members elected

Clients with eligible membership elected Deborah “Debbie” M. Ackerman, Mark A. Jeske and Nichole “Nikki” B. Pechet to the national Thrivent Board of Directors last fall. The three directors were elected out of a pool of five candidates and began their new terms in February. Members cast a total of 203,113 qualified votes1 during the election.

The board helps lead and govern Thrivent. Board members review and approve strategic plans; oversee major business decisions, such as approving dividends to clients; assess and manage risk; and select the CEO and appointed directors.

Read brief bios of each board member. Get Thrivent Member Network board election results by finding your network.

2021 Board Election Results

Name of candidate

Qualified votes

Deborah “Debbie” M. Ackerman


Mark A. Jeske


Nichole “Nikki” B. Pechet


Randall “Randy” W. Luecke


Allan S. Rudeck Jr.


Make your board recommendations

Any Thrivent client with membership can suggest candidates for the national board of directors. If you know an active Thrivent client with membership who you think would be a strong board candidate, contact your local Thrivent Member Network board chair by May 31. Not sure who that is? Call 800-847-4836; say “fraternal” at the prompt. Or go to and click on your location on the map. You’ll be taken to your Thrivent Member Network page. Click on “contact our region.”

You also can make candidate suggestions for your local Thrivent Member Network Regional Board. Simply fill out the form.

gold line

$296 million in dividends planned in 2022

The Thrivent Board of Directors approved to return an estimated $296 million in dividends in 2022 to clients who own eligible insurance products. While dividends aren’t guaranteed, Thrivent has paid them since 1913. In the last 10 years, more than $2.9 billion has been distributed.

Dividends are the result of rigorous expense management, strong investment practices and careful underwriting of new business, which reflects the organization’s commitment to helping clients achieve their financial goals. Dividends may be paid to a contract when actual results are better than assumed, based on factors including claims experience, investment performance and managed business expenses.

The Thrivent Board of Directors determines whether dividends are issued each year, after setting aside amounts necessary for providing for the growth of the organization and for protecting the organization’s ability to meet ongoing and future claims and obligations. Unlike stock companies, which answer to shareholders, Thrivent’s structure as a fraternal benefit society allows the organization to return a portion of divisible surplus to clients with membership in the form of dividends.

Dividends are paid annually, generally on or near the date your contract initially was purchased. The way your dividend is returned depends on options in your contract and your specific dividend election. If you have questions, contact your Thrivent financial advisor or call 800-847-4836.

gold line

Sakstrup joins Thrivent leadership team

Carolyn Sakstrup recently joined Thrivent as executive vice president and chief growth and generosity officer. In her role, Sakstrup will help Thrivent grow by building the organization’s brand, delivering an exceptional, integrated client experience and enhancing generosity offerings.

She’ll use client insights to advance Thrivent’s transformation and will define our generosity strategy to mobilize clients to do good.

Sakstrup has extensive experience from her role with Target as senior vice president of Insights, Strategy and Innovation. Before that, she served as senior vice president of Marketing where she led the team responsible for launching Target Circle to generate brand loyalty via personalized offerings.

“Carolyn's innovative ideas and expertise will help Thrivent transform the experiences we offer clients and others,” says Thrivent President and CEO Terry Rasmussen. “With a special focus on our generosity strategy, her team’s work will help clients live full and meaningful lives.”

gold line

Thrivent wins second Dalbar

For a second year, Thrivent Mutual Funds was recognized with the DALBAR Mutual Fund2 Service Award for delivering quality telephone service to mutual fund shareholders in 2021.

The award honors Thrivent Mutual Funds for delivering a superior standard of care and celebrates its ongoing commitment to providing high-quality, consistent service. Thrivent was one of seven recipients.

The award is earned through an objective and rigorous year-long, third-party audit of the quality of contact center interactions with mutual fund shareholders.

gold line

Be part of Thrivent’s 2023 calendar

“Simple joys” is the theme for the 2023 Thrivent Wall Calendar. Life can be busy, and it can be hard. Sometimes the best thing we can do for ourselves and the people around us is pause and take in those small moments of joy that can make a huge impact.

Simple joys cost nothing, but their value is priceless. As you reflect on your life, family, community and the gifts you’ve been given by God, where do you find joy? It may be that you encounter simple joys while engaging in a hobby or regular practice you have, visiting a place you love or volunteering. We’re looking for your original photos or artwork that reflect the simple joys that impact your life.

Submit entries and pre-order your 2023 calendar. The deadline for submissions is June 30, 2022.

1Tabulated by Election-America, an independent election services company.

2The Thrivent Mutual Funds call center is part of Thrivent Financial Investor Services, Inc., the transfer agent for Thrivent Mutual Funds. Thrivent Financial Investor Services is a subsidiary of Thrivent.

DALBAR, Inc. is the financial community’s leading independent expert for evaluating, auditing and rating business practices, customer performance, product quality and service since 1976. DALBAR awards are recognized as marks of a superior standard of care in the financial community.