Thrivent Financial Guidance Team

Whether you have a question, want to make contract changes or a purchase, or need help developing and implementing sound financial strategies, the highly qualified professionals on the Thrivent Financial Guidance Team® can help.


M – F: 8 a.m. – 6 p.m., Central time

Here to serve you

Whenever you need us, the Thrivent Financial Guidance Team is just a phone call away. Anyone on our team can assist you with your needs. Business is conducted over the phone using electronic voice signatures and secure email.

The Thrivent Financial Guidance Team offers a variety of products and services, including life insurance, annuities and a variety of investment options. Our team of experienced professionals is available, at your convenience, to address your questions and provide you with advice. If your situation requires it, we can connect you with a local Thrivent Financial professional.

Our professionals

The Thrivent Financial Guidance Team consists of more than 30 fully licensed professionals. Call 888-834-7434 Monday through Friday 8 a.m. – 6 p.m., Central time, and you'll be connected to the first available professional, or contact one of our professionals directly below.

Mo Amer
888-834-7434 ext 6282968
Direct: 920-628-2968
Contact Mo

Grant Anderson
888-834-7434 ext 8444668
Direct: 612-844-4668
Contact Grant

Kaitlin Bohlander
888-834-7434 ext 8444051
Direct: 612-844-4051
Contact Kaitlin

Mauricio Bolanos -- Se habla español
FIC More Information
888-834-7434 ext 6283996
Direct: 920-628-3996
Contact Mauricio

Merry-Ellen Bryers
FIC More Information
888-834-7434 ext 8444075
Direct: 612-844-4075
Contact Merry-Ellen

Kory L Czubek
FIC More Information
888-834-7434 ext 6282549
Direct: 920-628-2549
Contact Kory

Kate Drea
888-834-7434 ext 6283277
Direct: 920-628-3277
Contact Kate

Jesse Dunsmore
888-834-7434 ext 6282487
Direct: 920-628-2487
Contact Jesse

Alex Grausnick
888-834-7434 ext 8445063
Direct: 612-844-5063
Contact Alex

Dustin Gubin
888-834-7434 ext 6284901
Direct: 920-628-4901
Contact Dustin

Seth Hansvick
888-834-7434 ext 8444112
Direct: 612-844-4112
Contact Seth

Eric Heinz
888-834-7434 ext 6284581
Direct: 920-628-4581
Contact Eric

Nicholas Hintz
888-834-7434 ext 6283379
Direct: 920-628-3379
Contact Nicholas

Gregg Holz
CLTC More Information , FIC More Information
888-834-7434 ext 6282817
Direct: 920-628-2817
Contact Gregg

Gretchen Johnson
888-834-7434 ext 6283003
Direct: 920-628-3003
Contact Gretchen

Jay Jones
888-834-7434 ext 6285903
Direct: 920-628-5903
Contact Jay

Chase LaPan
FIC More Information
888-834-7434 ext 8445490
Direct: 612-844-5490
Contact Chase

Zachary Lifto
FIC More Information
888-834-7434 ext 8446454
Direct: 612-844-6454
Contact Zachary

Judy Manske
FIC More Information
888-834-7434 ext 6283012
Direct: 920-628-3012
Contact Judy

Charles Meeker
888-834-7434 ext 8446489
Direct: 612-844-6489
Contact Charles

Shawn Mees
FIC More Information
888-834-7434 ext 6282476
Direct: 920-628-2476
Contact Shawn

Ben Mielke
ChFC More Information ®, CLU More Information , FIC More Information
888-834-7434 ext 8447197
Direct: 612-844-7197
Contact Ben

Joseph Ourada
CLTC More Information , FIC More Information
888-834-7434 ext 6284115
Direct: 920-628-4115
Contact Joseph

Rick Peck
CRPC More Information ®
888-834-7434 ext 8447284
Direct: 612-844-7284
Contact Rick

Stacy L Pence
888-834-7434 ext 8446868
Direct: 612-844-6868
Contact Stacy

Nathan Perbix
888-834-7434 ext 8444600
Direct: 612-844-4600
Contact Nate

Steve Raspotnik
RICP More Information ®, FICF More Information , FIC More Information
888-834-7434 ext 6283021
Direct: 920-628-3021
Contact Steve

Jason Riesgraf
888-834-7434 ext 8444828
Direct: 612-844-4828
Contact Jason

Joan Roberts
888-834-7434 ext 8444167
Direct: 612-844-4167
Contact Joan

Ryan Schenck
888-834-7434 ext 8444227
Direct: 612-844-4227
Contact Ryan

Jenny Schwan
888-834-7434 ext 6283372
Direct: 920-628-3372
Contact Jenny

Matthew Schwarz
888-834-7434 ext 8444654
Direct: 612-844-4654
Contact Matthew

Shawn Stuart
ChFC More Information ®
888-834-7434 ext 8448454
Direct: 612-844-8454
Contact Shawn

James Walburg
RICP More Information ®
888-834-7434 ext 8447305
Direct: 612-844-7305
Contact James

Taylor Zornow
888-834-7434 ext 6283935
Direct: 920-628-3935
Contact Taylor

Close AEP™ - Accredited Estate Planner

Designation granted by the National Association of Estate Planners and Councils to individuals who meet stringent experience and education qualifications. Qualifications include completion of two graduate level courses administered by The American College, Bryn Mawr, PA. An AEP professional must also be an attorney, CERTIFIED FINANCIAL PLANNER™ professional, ChFC® (Chartered Financial Consultant), CLU® (Chartered Life Underwriter), CPA (Certified Public Accountant) or CTFA (Certified Trust and Financial Advisor).


Close CAP® - Chartered Advisor in Philanthropy

Designees complete coursework and an exam in the areas of charitable strategies, gift planning in a nonprofit context and planning for impact in the context of family wealth. Designees are actively involved in advising individuals and/or charitable organizations in areas including, but not limited to, wealth and estate planning, financial planning, charitable planning, planned giving and nonprofit or foundation management or services, or are employed in the nonprofit sector in a capacity related to nonprofit management, development, planned giving or fundraising.


Close CASL™ - Chartered Advisor for Senior Living

A rigorous course of study in retirement planning offered by The American College, Bryn Mawr, PA. The number of required courses varies based on other designations that have already been obtained. CASL professionals have the specific knowledge and experience to assist mature clients with health insurance, investments, and retirement and estate planning strategies.


Close CCPS - Certified College Planning Specialist

The Certified College Planning Specialist (CCPS) designation is granted from the National Institute of Certified College Planners (NICCP). It focuses on the accumulation and distribution phases of college planning. The CCPS designation is recognized by both the CFP and CPA boards


Close CDFA® - Certified Divorce Financial Analyst

Designation granted by the Institute of Divorce Financial AnalaystsTM. Candidates must have a minimum of three years of experience as a financial professional, accountant, or matrimonial lawyer. To earn the designation, the participant must complete a series of self-study courses and pass an exam for each module. There are continuing education requirements for an individual to maintain this designation.


Close CFA® - Chartered Financial Analyst

An international professional designation offered by the CFA Institute. This graduate-level, three-year program with examinations requires individuals to adhere to a strict code of ethics governing their professional conduct. The program focuses on portfolio management and financial analysis, and provides a general knowledge of other areas of finance.


Close CFP® - Certified Financial Planner

Designation granted by the CFP Board of Standards. Candidates must first have three years of financial planning experience and a bachelor's degree, or five years of financial planning experience before they can qualify. After completing a final certification exam, the CFP® certificant must follow up with 30 hours of continued education every two years. CFP® professionals take extensive coursework in financial strategies, tax strategies, employee benefits, retirement and estate strategies, investment management and insurance.


Close ChFC® - Chartered Financial Consultant

Designation granted by The American College, Bryn Mawr, PA. ChFC candidates must complete several years' worth of examinations and training. ChFC professionals are guided by a strict code of ethics involving professionalism, client service and continuing education requirements. They have in-depth knowledge of key financial services disciplines including insurance, income taxation, retirement planning, investments, and estate planning strategies.


Close ChSNC™ - Chartered Special Needs Consultant

Designation granted by The American College. Candidates must complete coursework and an examination that focuses on the unique considerations, tax deductions, healthcare issues, Medicaid complexities, and the emotional aspects of providing for a disabled loved one. There are continuing education requirements for an individual to maintain this designation.


Close CIMA® - Certified Investment Management Analyst



Close CLF® - Chartered Leadership Fellow

Designation granted by The American College, Bryn Mawr, PA. It is awarded to financial professionals who successfully complete specific education and work experience requirements, as well as pass a series of related exams. CLF professionals obtain the knowledge and tools for recruiting and retaining top performers, developing effective business plans, setting performance objectives, and improving managerial skills. The CLF is the only managerial leadership designation developed exclusively for financial services.


Close CLTC - Certified in Long Term Care

The "Certified in Long-Term Care" (CLTC) program is the long-term care insurance industry's only independent professional designation. Created in 1999, the program is focused on the field of long-term care planning and provides legal, accounting, insurance and financial service professionals the critical tools necessary to address the subject matter with their middle-age clients.


Close CLU® - Chartered Life underwriter

Designation granted by The American College, Bryn Mawr, PA, representing the pinnacle in insurance knowledge. CLU professionals must complete eight required courses and pass an exam that shows in-depth knowledge of the insurance needs of individuals and business owners. Financial professionals with this credential specialize in life insurance and estate planning strategies.


Close CPA - Certified Public Accountant

Credential awarded by a State Accountancy Board to individuals who have met additional state education and experience requirements, and have passed the Uniform Certified Public Accountant Examination. Candidates must first have a bachelor's degree from an accredited university and have experience in the industry. The primary functions CPAs fulfill relate to assurance services or public accounting. They must adhere to high ethical standards.


Close CRPC® - Chartered Retirement Planning Counselor

The CRPC® designation is granted by The College of Financial Planning. The designation is granted after completing coursework relating to retirement planning. There are continuing education requirements for an individual to maintain this designation.


Close FIC - Fraternal Insurance Counselor

The FIC is sponsored by the Fraternal Field Managers' Association (FFMA). It is awarded after successfully completing four courses regarding fraternal benefit societies, and the fundamentals of the life insurance business, ethics in the industry, and individual and family marketplaces, as well as the total needs program concept, and business insurance and estate planning marketplaces. FFMA also requires an individual to work for at least 12 consecutive months with a fraternal benefit society that is a member of the National Fraternal Congress of America (NFCA) and the FFMA.


Close FICF - Fraternal Insurance Counselor Fellow

An advanced designation offered by the Fraternal Field Managers' Association (FFMA). It requires completion of three additional education courses after a Fraternal Insurance Counselor (FIC) designation has been obtained. The FICF designation is granted only to those financial professionals who have shown the highest levels of dedication required to achieve knowledge in the more advanced areas of life underwriting.


Close FLMI® - Fellow, Life Management Institute

Designation granted by the Life Office Management Association (LOMASM). It is received after the completion of a professional development program and a series of 10 examinations sponsored by LOMA. FLMI recipients have received a comprehensive business education in the context of the insurance and financial services industry.


Close FPC - Fraternal Professional Certification

Designation granted by the Fraternal Field Managers' Association (FFMA). There are four courses and four exams required to complete the designation.


Close FSA - Fellow of the Society of Actuaries

Designation issued by the Society of Actuaries. The FSA designation is obtained when an actuary completes a series of exams, and has previously completed the Associate of the Society of Actuaries requirements. A professional holding this designation understands more complicated matters involving pensions, insurance and investments, as well as the mathematical and technical requirements of being an actuary.


Close FSCP™ - Financial Services Certified Professional

Designation granted by The American College. Candidates must complete courses and pass an examination focused on financial planning, Social Media, Healthcare Reform and Divorce Planning. Designation replaces LUTCF, discontinued as of 12/31/2013. There are continuing education requirements for an individual to maintain this designation.


Close JD - Juris Doctor

A Juris Doctor or Juris Doctorate (JD) represents a doctorate level degree in law and is generally awarded after successfully completing three years of graduate study in the area of law. *JD is an educational degree, and the holder does not provide legal services on behalf of Thrivent Financial for Lutherans or its affiliates.


Close LUTCF - Life Underwriters Trainers Council Fellow

The American College and the National Association of Insurance and Financial Advisors (NAIFA) jointly confer the LUTC Fellow designation. Candidates must complete six required courses and pass a final examination. The designation reflects a commitment to the NAIFA Code of Ethics and knowledge of insurance applications.


Close MBA - Master of Business Administration

Postgraduate degree awarded to students who have mastered the study of business. At many schools, a bachelor's degree is generally required for admission. Financial professionals who have earned their MBA have studied the theory and application of business and management principles. The MBA program equips individuals with knowledge that can be applied to a wide range of real-world business situations.


Close MPAS™ - Master Planner Advanced Studies

Designation granted by College for Financial Planning. Individuals who hold the MPAS(SM) designation have completed a Master of Science degree with a major in personal financial planning or financial analysis. There are continuing education requirements for an individual to maintain this designation.


Close MSF - Masters of Science in Finance

Postgraduate degree awarded to students who have studied financial analysis, investment management and corporate finance. Programs usually require a bachelor's degree prior to admission.


Close MSFS - Master of Science in Financial Services

An advanced degree obtained after completing graduate-level university study. A bachelor's degree from an accredited college or university is required to be admitted into the program. The MFS degree requires completion of 36 course credits. Financial professionals who have earned this degree have reached the pinnacle of educational achievement in the financial services industry. They are able to provide comprehensive professional guidance on complex financial needs.


Close MSM - Master of Science in Management

One-year graduate degree attained from a university, focusing on leadership in financial services organizations. Applicants are selected on the basis of academic and professional criteria, including a bachelor's degree from an accredited college or university. Individuals who complete the program have a broader understanding of managerial leadership and a global perspective on today's highly competitive environment.


Close PhD - Doctor of Philosopy Degree

Philosophy doctorate degree usually based on at least three years of graduate study and a dissertation. In the United States, it is the highest academic degree awarded by universities in most fields of study. The Ph.D. designation is only displayed when a financial professional has obtained the degree in an industry-related field of study.


Close QKA™ - Qualified Kingdom Advisor

The Qualified Kingdom Advisor TM recognizes individuals who have demonstrated their technical competence as a financial professional, provided evidence of their personal integrity and have committed to providing financial guidance influenced by their biblical worldview. Qualified Kingdom Advisor TM designees also must agree to meet ongoing continuing education requirements and to uphold the Kingdom Advisors' Code of Ethics, Core Beliefs and personal requirements.


Close RHU® - Registered Health Underwriter

The RHU is issued by the American College, Bryn Mawr, PA, after completing three courses. RHU professionals are required to continue learning throughout their careers and are committed to maintaining ethical standards. Financial professionals earning the RHU have advanced knowledge of group insurance benefits and health insurance for individuals and families.


Close RICP® - Retirement Income Certified Professional

Designees are trained to understand how to structure effective retirement income plans, how to mitigate risks to the plan, and how to create a sustainable stream of income to last throughout a client's retirement years.